Terms & Conditions · International Courier

By submitting a pickup request with International Courier, the customer asks the courier team to collect the parcel described in the request. A submitted request is not a confirmed shipment or price quotation until the operations team verifies service availability, parcel contents, measurements and charges.

Customers must provide accurate contact, pickup, destination, product, quantity, dimensions, weight and scheduling information. Prohibited, dangerous, illegal, restricted, perishable or inadequately packed goods may be refused. The sender is responsible for lawful contents, suitable packaging and required customs documents.

Pickup availability, pricing and transit estimates may vary by location, destination, actual or volumetric weight, customs, carrier capacity and service requirements. The greater of actual and volumetric weight may be used as chargeable weight. Final measurements and charges are confirmed by the operations team.

Cancellations should be communicated as early as possible. A cancellation, return, storage, customs, remote-area or waiting charge may apply after collection has been arranged or a shipment has entered processing.

Customers and collection staff must behave lawfully and respectfully. Service may be refused for unsafe conduct, unlawful contents, inadequate packing, inaccurate declarations or information required by carriers or customs.

To change or cancel a pickup request, contact support at +917899037705. These terms are governed by applicable laws in India and may be updated as the service changes.